We stand behind our products with warranties that reflect our confidence in the products we sell. We combine proven technology, intelligent design and superior materials to ensure outstanding durability and performance for years. We control quality at every step; our processes are second to none. Every vacuum is carefully tested and packed with care. It's not just our vacuums on the line. It's our reputation, too.
Our product warranty policy and durations are listed below and are effective January 1, 2021. If you have questions, please contact your nearest Riccar retailer or the Riccar product support team.
From every associate at Riccar to all of the independent retailers nationwide who sell and service Riccar products, THANK YOU for buying a Riccar vacuum.
Model | Household Warranty | Commercial Use |
---|---|---|
R40P.6 Tandem Air Premium Pet | 5 years | 90 days |
R30D.6 Tandem Air Deluxe | 5 years | 90 days |
R25P Clean Air Premium Pet | 5 years | 90 days |
R25D Clean Air Deluxe | 3 years | 90 days |
R25S Clean Air Standard | 1 year | 90 days |
R10CV Cordless SupraLite | 3 years vacuum/2 years battery | 1 year |
R17 R17 Ultra Lightweight | 7 years | 90 days |
R10P SupraLite Premium | 5 years | 90 days |
R10S SupraLite Standard | 3 years | 90 days |
R10E SupraLite Entry | 1 year | 90 days |
R50TAP.2 Prima Canister with Premium Tandem Air Nozzle | 5 years | 90 days |
R50TAD.2 Limited Edition Prima Canister with Deluxe Tandem Air Nozzle | 1 year | 90 days |
R50FSN.2 Prima Canister with Full Size Nozzle | 3 years | 90 days |
R50SS.2 Prima Canisters with Straight Suction | 1 year | 90 days |
RSQ1 SupraQuik Portable Canister | 1 year | Not applicable |
GEM-R.6 Gem Handheld | 90 days | 30 days |
RCU-H7 Hybrid Central Vacuum | 10 years | Not applicable |
RCU-H5 Hybrid Central Vacuum | 10 years | Not applicable |
RPT-1 Central Vacuum Kit | 3 years on nozzle, 1 year on other parts | 90 days |
RPB-F Central Vacuum Fit-All Universal Power Nozzle | 1 year | 90 days |
Riccar Vacuums warrants that, from the date of purchase by the consumer who originally purchased the product (“you”) and until the expiration of the warranty period set forth for your product above, the product shall be free from defects in material and workmanship when it is used under normal household conditions and maintained according to the requirements outlined in the Owner's Manual, subject to the conditions and exclusions set forth below.
Riccar Vacuums extends the limited warranty set forth below only to the consumer who originally purchased the product. This limited warranty does not extend to any subsequent owner or other transferee of the product.
**Exclusions and limitations of this limited warranty and your potential rights under State law.
TO THE EXTENT NOT PROHIBITED BY APPLICABLE LAW, THIS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY AND ALL OTHER WARRANTIES WHETHER WRITTEN, ORAL, STATUTORY, EXPRESS OR IMPLIED , (INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE). THIS LIMITED WARRANTY DISCLAIMS LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. SOME STATES DO NOT ALLOW DISCLAIMERS OF IMPLIED WARRANTIES, SO THE FOREGOING DISCLAIMER MAY NOT APPLY TO YOU. FURTHERMORE, SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. TO THE EXTENT SUCH WARRANTIES CANNOT BE DISCLAIMED OR LIMITED IN DURATION UNDER THE LAWS OF YOUR JURISDICTION, WE LIMIT THE DURATION AND REMEDIES OF SUCH WARRANTIES TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY, AS STATED ABOVE FOR YOUR PARTICULAR PRODUCT.
We encourage you to register your product online at www.Riccar.com/register-warranty.
If your product fails to operate properly while in use under normal household conditions within the warranty period, visit www.riccar.com/warranty for product care and maintenance self-help. Your nearest retailer is available at 1-888-6-RICCAR to assist with product support and warranty service options. So we may better assist you, please register your product online at www.riccar.com/register-warranty.
To find an authorized Riccar sales and service center, visit our retailer locator.